{"id":12676,"date":"2025-10-27T01:55:43","date_gmt":"2025-10-27T01:55:43","guid":{"rendered":"https:\/\/www.profilesacademy.co.ke\/?p=12676"},"modified":"2025-10-27T01:55:43","modified_gmt":"2025-10-27T01:55:43","slug":"shep-hyken-new-york-times-and-wall-street-journal-bestselling-author","status":"publish","type":"post","link":"https:\/\/ihrm.or.ke\/digitalacademy\/2025\/10\/27\/shep-hyken-new-york-times-and-wall-street-journal-bestselling-author\/","title":{"rendered":"SHEP HYKEN<\/br> New York Times and Wall Street Journal bestselling author,"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"eltdf-page-title entry-title\"><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9564 size-full\" src=\"https:\/\/ihrm.or.ke\/digitalacademy\/wp-content\/uploads\/2024\/05\/SHEP-HYKEN-Help-Your-Team-Be-More-Customer-Focused-Instructor-01.png\" alt=\"\" width=\"275\" height=\"275\" srcset=\"https:\/\/ihrm.or.ke\/digitalacademy\/wp-content\/uploads\/2024\/05\/SHEP-HYKEN-Help-Your-Team-Be-More-Customer-Focused-Instructor-01.png 275w, https:\/\/ihrm.or.ke\/digitalacademy\/wp-content\/uploads\/2024\/05\/SHEP-HYKEN-Help-Your-Team-Be-More-Customer-Focused-Instructor-01-150x150.png 150w, https:\/\/ihrm.or.ke\/digitalacademy\/wp-content\/uploads\/2024\/05\/SHEP-HYKEN-Help-Your-Team-Be-More-Customer-Focused-Instructor-01-100x100.png 100w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><\/p>\n<h4 class=\"eltdf-name entry-title\">SHEP HYKEN<\/h4>\n<p>New York Times and Wall Street Journal bestselling author, sought after customer service and experience expert. Hall of<br \/>\nfame speaker for National Speakers Association.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] SHEP HYKEN New York Times and Wall Street Journal bestselling author, sought after customer service and experience expert. Hall of fame speaker for National Speakers Association.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":9564,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-12676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-course-instructor"],"_links":{"self":[{"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/posts\/12676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/comments?post=12676"}],"version-history":[{"count":0,"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/posts\/12676\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/media\/9564"}],"wp:attachment":[{"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/media?parent=12676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/categories?post=12676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ihrm.or.ke\/digitalacademy\/wp-json\/wp\/v2\/tags?post=12676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}